.delfie, .delfie-box{--d-navy:#0B1F3A;--d-blue:#2348A0;--d-blue-soft:#E8EDF8;--d-line:#D5DDEF;--d-yellow:#F6C343;--d-text:#1B2440;--d-muted:#4A5679;font-family:inherit;color:var(--d-text);line-height:1.5;box-sizing:border-box}
.delfie *, .delfie-box *{box-sizing:border-box}
.delfie{position:fixed;right:24px;bottom:24px;z-index:99990;display:flex;flex-direction:column;align-items:flex-end;gap:14px}
.delfie-sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}

/* Knop */
.delfie-launch{display:flex;align-items:center;gap:12px;padding:8px 20px 8px 8px;border:0;border-radius:40px;background:var(--d-navy);color:#fff;cursor:pointer;box-shadow:0 10px 30px rgba(11,31,58,.35);font:inherit;text-align:left;transition:transform .15s ease}
.delfie-launch:hover{transform:translateY(-2px)}
.delfie-launch:focus-visible{outline:3px solid var(--d-yellow);outline-offset:3px}
.delfie-launch__tile{width:48px;height:48px;flex:0 0 48px;display:block}
.delfie-launch__tile svg{width:100%;height:100%;display:block}
.delfie-launch__text{display:flex;flex-direction:column;line-height:1.2}
.delfie-launch__text strong{font-size:16px;font-weight:700}
.delfie-launch__text span{font-size:13px;color:#C9D4EE}
.delfie--preview .delfie-launch:after{content:"Voorbeeld";position:absolute;top:-10px;right:10px;background:var(--d-yellow);color:var(--d-navy);font-size:11px;font-weight:700;padding:2px 8px;border-radius:10px}
.delfie--preview .delfie-launch{position:relative}
html.delfie-open .delfie-launch{display:none}

/* Paneel */
.delfie-box{width:390px;height:min(620px,calc(100vh - 48px));display:flex;flex-direction:column;background:#fff;border-radius:18px;overflow:hidden;box-shadow:0 24px 60px rgba(11,31,58,.30);border:1px solid var(--d-line)}
.delfie-box[hidden]{display:none}
.delfie-box--inline{width:100%;max-width:760px;height:640px;margin:0 auto;box-shadow:0 12px 40px rgba(11,31,58,.12)}

.delfie-head{display:flex;align-items:center;gap:12px;padding:14px 12px 14px 16px;background:var(--d-navy);color:#fff}
.delfie-avatar{width:42px;height:42px;flex:0 0 42px}
.delfie-avatar svg{width:100%;height:100%;display:block}
.delfie-title{flex:1;display:flex;flex-direction:column;line-height:1.25;min-width:0}
.delfie-title strong{font-size:17px}
.delfie-title span{font-size:13px;color:#C9D4EE}
.delfie-iconbtn{width:40px;height:40px;border:0;border-radius:10px;background:transparent;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center}
.delfie-iconbtn svg{width:20px;height:20px}
.delfie-iconbtn:hover{background:rgba(255,255,255,.1)}
.delfie-iconbtn:focus-visible{outline:3px solid var(--d-yellow);outline-offset:-3px}

.delfie-log{flex:1;overflow-y:auto;padding:18px 16px 8px;background:#F4F6FB;display:flex;flex-direction:column;gap:12px;overscroll-behavior:contain}
.delfie-msg{display:flex;gap:8px;align-items:flex-end;max-width:100%}
.delfie-msg--user{justify-content:flex-end}
.delfie-msg__av{width:28px;height:28px;flex:0 0 28px}
.delfie-msg__av svg{width:100%;height:100%;display:block}
.delfie-bubble{max-width:85%;padding:10px 14px;border-radius:16px;font-size:15px;word-wrap:break-word}
.delfie-msg--bot .delfie-bubble{background:#fff;border:1px solid var(--d-line);border-bottom-left-radius:4px}
.delfie-msg--user .delfie-bubble{background:var(--d-blue);color:#fff;border-bottom-right-radius:4px}
.delfie-bubble p{margin:0 0 8px}
.delfie-bubble p:last-child{margin-bottom:0}
.delfie-bubble ul, .delfie-bubble ol{margin:4px 0 8px;padding-left:20px}
.delfie-bubble li{margin:2px 0}
.delfie-bubble a{color:var(--d-blue);text-decoration:underline}
.delfie-msg--user .delfie-bubble a{color:#fff}

.delfie-chips{display:flex;flex-wrap:wrap;gap:8px;padding-left:36px}
.delfie-chip{font:inherit;font-size:14px;padding:8px 14px;min-height:40px;border-radius:20px;border:1.5px solid var(--d-blue);background:#fff;color:var(--d-blue);cursor:pointer;text-align:left}
.delfie-chip:hover{background:var(--d-blue-soft)}
.delfie-chip:focus-visible{outline:3px solid var(--d-yellow);outline-offset:2px}

.delfie-cta{display:flex;flex-wrap:wrap;gap:8px;padding-left:36px}
.delfie-cta a{font-size:14px;font-weight:700;text-decoration:none;padding:9px 14px;border-radius:8px}
.delfie-cta__main{background:var(--d-yellow);color:var(--d-navy)}
.delfie-cta__alt{background:#fff;color:var(--d-navy);border:1.5px solid var(--d-line)}

.delfie-typing{display:inline-flex;gap:4px;padding:4px 0}
.delfie-typing i{width:7px;height:7px;border-radius:50%;background:var(--d-blue);opacity:.35;animation:delfie-dot 1.2s infinite}
.delfie-typing i:nth-child(2){animation-delay:.2s}
.delfie-typing i:nth-child(3){animation-delay:.4s}
@keyframes delfie-dot{0%,60%,100%{opacity:.35}30%{opacity:1}}

.delfie-form{display:flex;align-items:flex-end;gap:8px;padding:12px;border-top:1px solid var(--d-line);background:#fff}
.delfie-input{flex:1;font:inherit;font-size:16px;resize:none;border:1.5px solid var(--d-line);border-radius:12px;padding:11px 14px;min-height:46px;max-height:120px;color:var(--d-text);background:#fff;line-height:1.4}
.delfie-input:focus{outline:none;border-color:var(--d-blue);box-shadow:0 0 0 3px var(--d-blue-soft)}
.delfie-send{width:46px;height:46px;flex:0 0 46px;border:0;border-radius:12px;background:var(--d-yellow);color:var(--d-navy);cursor:pointer;display:flex;align-items:center;justify-content:center}
.delfie-send svg{width:20px;height:20px}
.delfie-send:disabled{opacity:.5;cursor:default}
.delfie-send:focus-visible{outline:3px solid var(--d-blue);outline-offset:2px}
.delfie-foot{margin:0;padding:0 14px 12px;background:#fff;font-size:11.5px;color:var(--d-muted);line-height:1.4}
.delfie-foot a{color:var(--d-blue)}

@media (max-width:767px){
  .delfie{right:12px;bottom:84px}
  .delfie--nomobile{display:none}
  .delfie-launch{padding:6px;border-radius:50%}
  .delfie-launch__text{display:none}
  html.delfie-open .delfie{inset:0;right:0;bottom:0}
  html.delfie-open body{overflow:hidden}
  .delfie-box:not(.delfie-box--inline){position:fixed;inset:0;width:100%;height:100%;border-radius:0;border:0}
  .delfie-box--inline{height:560px;border-radius:14px}
}
@media (prefers-reduced-motion:reduce){
  .delfie-launch{transition:none}
  .delfie-typing i{animation:none;opacity:.7}
}